Some firms apply the "the customer is not always right" policy, and I happen to agree. Trust is key to having a healthy business relationship. Successful trips often have the following ingredients:
Clear Communication:
Send a clear email (always in writing) listing what you want to accomplish. For more complex logistics, a phone call may be useful.
Read Carefully - Checks and Balalnces :
Take two minutes to actually read what your travel agent writes. Your travel agent makes mistakes, but working as a tem helps avoid fiascos.
Ask Questions:
Don't hesitate to ask questions if anything is unclear.
Make Timely Decisions:
Ensure decisions are made in a timely manner to keep the planning process smooth.
Consistency:
Repeat the above steps for each interaction to maintain a consistent and efficient communication process.
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